Virtual Visits

Virtual Visits are a safe and secure way to receive the care you need, wherever you may be. Connect with your provider through video appointments on your smartphone, computer or tablet. Virtual Visits are available for our Medical and Behavioral Health departments.

What is a Virtual Vist?

A Virtual Visit is a secure-way of connecting with your Medical or Behavioral Healh provider for an appointment, without having to come into the health center for an appointment. Virtual Visits are provided by video through Healow, your patient portal application.

What Equipment Do I Need for a Virtual Visit?

Virtual Visits require an internet-connected device with a camera, speakers and a microphone, such as your smartphone, tablet or computer. You can join your Virtual Visit by following the text or email link you recieve from Scenic Bluffs, by logging into your patient portal, or by downloading the Healow app. For information on how to download the Healow app, please click here.

How Do I Start A Virtual Visit?
  1. Schedule an Appointment: You can schedule an appointment for a Virtual Visit by calling Scenic Bluffs at 608-654-5100.
  2. Watch for Additional Information: Appointment information and/or access links will be sent to you prior to your appointment . Information will be sent by email, text and/or your patient portal.
  3. Begin your Appointment:10 minutes prior to your appointment, follow the link provided to you via email or text message to access the appointment. You can also access your appointment by logging into your patient portal. Your provider will join the appointment at its scheduled time.

For more information on Virtual Visits, please review the "Virtual Visit User Guide" below.

Virtual Visit User Guide