Become a Patient

 

Schedule an Appointment

 Schedule an appointment by calling any of these local numbers:

608-654-5100

608-823-7853

608-785-2550

 

Arrival

Please arrive 15 minutes early to your first appointment so we can ensure all of your information is complete and correct. We ask that behavioral health patients arrive 30 minutes early to their first appointment.

 

What to bring for your appointment 

Please bring the following information to your first appointment: 

Completed required forms (can be found on the Forms page)

Insurance card*

Photo ID

A list of your current medications

 *If you do not have health insurance, are unemployed, or have an income level that makes it difficult for you to pay for health care, we offer a sliding fee scaled called the Healthy Neighbor Plan.

You are encouraged to bring a copy of your living will / advance directive (if you have one). 

You may also consider creating a list of questions in advance to ask your medical provider.

 

Cancellation Policy

To care for the many patients needing services, and to assure our clinicians can give you the professional time and attention you need, it is our policy to give preference to the patients who keep their appointments and show up on time. 

Patients more than ten minutes late for an appointment or who do not show up at all will be counted as a “no show”. Late patients are given “walk-in” priority, but the “no show” is recorded on your account. When you “no show” three times within 12 months, you may be considered for termination from the practice.

Patients will be seen in the following priority: emergencies, sick children, appointed patients, urgent walk in patients, non-urgent walk in patients, then standby patients. 

If you are aware of a conflict with your appointment time, call us 24-hours in advance to reschedule. 

 

Parking

Parking is available in front of both our Cashton and Norwalk buildings. Handicap parking is available. 

Click here for information about transportation assistance

 

Payment

Scenic Bluffs Board of Directors establishes charges based on the cost of providing services. We can provide treatment estimates, at your request, so you can best understand the cost of care. Learn more about our policy on insurances accepted, payment plans, and other frequently asked questions from our billing department.

 

Assistance

Help Team

Scenic Bluffs is proud to offer a Help Team to guide you through locating, understanding, and obtaining healthcare benefits. Our staff is knowledgeable about the healthcare policy changes, insurance, and prescription drug programs. Our team can screen for potential eligibility in various programs and assist in submitting an online application for the Marketplace Insurance Exchange and other programs.

Questions? Contact our Help Team or call 608-654-5100 (Cashton) or 608-823-7853 (Norwalk).

Interpreters

Se hablas español- Haga clic para obtener más información

Scenic Bluffs has interpreters on-staff for Spanish speakers. We encourage patients who will require an interpreter to notify us prior to their appointment.